TYPOLOGICAL MODEL OF EMOTIONAL INCLUSION IN EMPLOYEES’ ENGAGEMENT

Abstract

The study of the emotional inclusion of employees’ engagement becomes increasingly important in modern organizations that operate under conditions of globalization, growing competition, and in tight competition for specialists. The research associated to this phenomenon and behaviour of engaged employees is becoming more relevant, and it increases the need to deeper the knowledge about it and to classify this phenomenon according to its typological features. The results of previous studies have revealed the extent of employees’ engagement while this study focuses on perception of the emotional inclusion of engagement and on the development of the typological model of employees’ engagement emotional inclusion. The research is ground on scientific papers of the last twenty years, analysing the theoretical and practical aspects of employee engagement, conducted research in the context of the employee's emotional state. Based on the performed analysis, a model has been drawn up that reveals the typology of the emotional inclusion of engagement and the factors that condition it, assessing the intensity of their mode and subsequently explaining the circumstances of their mode.