IMPROVING THE MANAGEMENT OF DISTRIBUTION LOGISTICS PROCESSES

Abstract

The study focuses on the management of distribution logistics processes in order to identify opportunities for improvement in this area. The aim of the paper is to identify opportunities for improving the management of distribution logistics processes. The study uses a scientific literature analysis approach, generalisation and modelling techniques, drawing on a variety of sources to develop a theoretical model of distribution logistics management. The results of the study revealed that the efficiency of distribution logistics is enhanced by business management systems such as CRM, ERP, SCM, TMS and EDI, which optimise processes, reduce costs and improve customer service. The model developed on the basis of the study represents an integrated distribution logistics management system, highlighting the importance of technology in optimising the supply chain. The result suggests that distribution logistics is an essential part of the supply chain and that its efficiency depends on the implementation of modern management tools and process optimisation in order to ensure competitive advantage in the market.