ARTIFICIAL INTELLIGENCE AS A TOOL OF LOGISTICS INNOVATIONS AND SOLUTIONS

Santrauka

This article discusses artificial intelligence (AI) as a tool of logistics innovations and solutions. A brief history shows how Professor John McCarthy contributed to the concept in 1956. Desouza, et al. (2007) identified five stages of innovation: idea generation and mobilization, advocacy and screening, experimentation, commercialization, and diffusion and implementation. These stages define an innovation process that makes companies more valuable in the future. Incoming logistics, outgoing logistics, and supporting activities are the use cases that show what tasks are controlled by innovative AI. In this research, we analyzed published literature. This led the researcher to believe that AI will help in automating processes, making better decisions, and lowering operational costs. Ultimately, this will result in faster delivery and increased customer satisfaction.