IMPLEMENTATION OF SMART TECHNOLOGIES IN THE LOGISTICS BUSINESS

Abstract

The significance of smart technology in logistics is increasing as companies place a higher priority on operational effectiveness, cost savings, and client satisfaction. This study looks at how automation, artificial intelligence (AI), and the Internet of Things (IoT) are driving digital transformation, which is transforming logistics operations by enabling data-driven decision-making, real-time tracking, and increased efficiency. In addition to addressing implementation issues, the research attempts to evaluate and suggest smart technologies that optimise logistical operations. Secondary data from scholarly sources is thematically examined using a qualitative technique to identify key problems, solutions, and developments in technology. The results show that high implementation costs, cybersecurity errors, system integration challenges, and workforce adaptability issues are some of the main adoption barriers. Strategies including scalable investments, worker training, cybersecurity improvements, and industry cooperation are suggested in order to optimise the advantages of digitalisation. The study comes to the conclusion that automation, blockchain, IoT-based tracking, and artificial intelligence (AI) are essential for revolutionising logistics, advancing sustainability, and boosting competitiveness in the rapidly changing global market.