SMART TECHNOLOGY APPLICATION IN LOGISTICS SERVICES

Abstract

This article explores the application of smart technologies in logistics, aiming to analyze current trends in business operations and how smart technologies can help address limitations that are not feasible to solve with traditional methods.

Furthermore, the paper highlights the factors affecting the application of smart technologies in the Supply Chain and Logistics Industry and explores internal and external barriers hindering their implementation. The study followed these objectives: to explore technological  and organization factors affecting the adoption of innovative technologies in the supply chain and logistics industry. The research has been undertaken by using secondary methods and a systematic literature review; specifically, in that connection, it discusses the significance of smart technologies since they improve operational efficiency, customer experience and innovation in the logistics sector.