INNOVATIONS AND SOLUTIONS IN BUSINESS LOGISTICS
Keywords:logistics, innovation, competitive advantage, cloud computing, robotics, blockchain technology
Innovations have always been judged as the growth engines of society and in the field of logistics, their importance is still underestimated. This is because they have not been exhaustively analysed. Innovations in logistics can therefore help improve efficiency and effectiveness across many sectors of the economy in general and the logistics sector in particular. The study examined the innovative tools and processes in business logistics services, and it was carried out on existing literature and in-depth interview of experts (in our case, business executives like logistic managers, quality managers, supply chain managers, procurement managers, and transportation managers were targeted). The mean and standard deviation statistics showed that innovation is a multi-perspective concept and the innovative tools such as IoT, CPS, Big Data Analytics, cloud computing, Blockchain technology, Robotics in business logistics, AI, Machine Learning, etc. do not operate separately but interdependently. They lead to a reduction in cost, reduce delivery time and improve quality of service, improvement in technology and offers a competitive advantage.