INNOVATION AND SOLUTIONS IN BUSINESS LOGISTICS

Abstract

Many logistics service providers have embraced digital technologies such as cloud computing, big data analytics, and Internet of Things (IoT) devices to improve their operational efficiency and provide better visibility into the supply chain. Responses received from the respondents explained that logistics service providers need to leverage technology to improve their operational efficiency, provide better visibility into the supply chain, and enhance the customer experience. Overall, by incorporating innovative technologies into their logistics operations, businesses can increase efficiency, reduce costs, and enhance service quality, ultimately leading to improved customer satisfaction and loyalty.