IMPROVEMENT OF LOGISTICS MANAGEMENT IN JUMIA LOGISTICS NIGERIA
Keywords:logistics management, inventory, orders, warehouse
Organizations need to have a constant awareness of how its products are evenly distributed from production point to the point of consumption. But organizations’ awareness can be hindered by its external, internal, integration of technology, structure of the system, and cost of resources. However, Nigeria organizations functioning in the logistics business areas do not necessary understand the roles and contributions of logistics especially outbound in accessing organization performance. Physical distribution of finished goods to the customers across various States in Nigeria is not actualized in Nigeria because of lack of improvement strategies. Hence, investigating ways to improve logistics management process in line with the study aim will help improve the organization’s goals and increase customer service. The study used quantitative analysis to collect data using questionnaire, which were distributed to 35 respondents. The collected data were measured using descriptive and inferential analysis. The findings showed that the challenges with the highest means were loopholes in government, bad road network, interstate cost, and inefficient communication techniques. However, the findings established that logistics management companies in Nigeria employed different measures such as electronic order processing, timely processing and delivery, inventory management to prevent inventory bottleneck in production for improvement of logistics management process.