APPLIANCE OF SMART TECHNOLOGIES IN TRANSPORTATION
Keywords:Smart Technologies, Transportation, Internet of Things (IoT), Automation technology, Big data technology
The Internet of Things, Automation, and Big Data are technologies that already exist and companies in different sectors are using them for great benefits. The transportation sector hasn’t taken advantage as soon as the technologies emerge since there is a lot of equipment that is involved which makes the transition harder. The Internet of Things (IoT) will make the transportation industry more transparent. This technology will allow companies to add sensors to their fleet and have more accurate information and customers will be able to access information in real-time. The automation technology once implemented will have great benefits in the area of customer service since the information will always be available for customers to access and ask simple questions, which will help the companies to reduce labor costs. Transportation and logistics have extensive data that needs to be analysed in order to understand customers’ needs, create better routes, have the necessary supplies and labor, which big data is a necessary technology that needs to be implemented. All these technologies will bring great benefits and companies need to use them in order to create loyal customers based and to keep new customers coming. These technologies can be used alone or with a combination to have a greater competitive advantage.